If you have other burning questions we weren’t able to address here, feel free to email.
Shopping
Do you ship internationally?
We ship worldwide! With warehouses in the USA, France, and China, we ensure quicker delivery wherever you are.
How long does shipping take?
Shipping times vary depending on your location:
North America: 3–7 business days
Europe: 3–7 business days
Asia: 5–10 business days You’ll receive a tracking number to follow your order every step of the way.
Are your products safe for babies?
Yes, all our products are made with non-toxic, baby-safe materials and meet the highest safety standards. Your family’s health and wellbeing are our top priorities.
How do I track my order?
Once your order is shipped, we’ll send you a tracking link via email. You can use this link to monitor your package in real time.
Payment
What payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. For select regions, we also offer local payment methods.
How do I track my order?
Once your order is shipped, we’ll send you a tracking link via email. You can use this link to monitor your package in real time.
Orders & Returns
Can I change or cancel my order after placing it?
If your order hasn’t been shipped yet, you can modify or cancel it by contacting us at support@mamabears.co.
How can I cancel or change my order?
If you need to cancel or make changes to your order, please contact us as soon as possible atsupport@mamabears.co. We’ll do our best to accommodate your request, but please note that if your order has already been shipped, we won’t be able to make changes or cancel it. In such cases, you can return the product once it arrives, following our return policy.
Do I need an account to place an order?
No, you don’t need an account to place an order—you can check out as a guest. However, we recommend creating an account for a faster checkout process, easy order tracking, and exclusive member benefits like special discounts and early access to new arrivals.
Before you leave...
Take 20% off your first order 20% OFF
Enter the code below at checkout to get 25% off your first order. MAMABEAR2025
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